Help Centre

90ji FAQ – Quick Answers for Every Player

Got a question about your 90ji account, deposits, withdrawals, games, or the app? You are in the right place. Browse the categories below or search for what you need.

Account
Deposits
Withdrawals
Games
App
Security

This FAQ page covers the questions that 90ji players in Bangladesh ask most often. Whether you are brand new to the platform or have been playing for a while and hit a snag, the answers below should sort you out quickly. If you cannot find what you need here, the support team is available around the clock at [email protected].

Account Questions

Creating a 90ji account is straightforward. Go to the registration page, enter your mobile number, choose a username and password, and verify your number with the OTP sent to your phone. The whole process takes under two minutes. Once your account is active, you can log in and start exploring the game lobby right away.

On the login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive an OTP to reset your password. Choose a new password that is at least eight characters long and includes a mix of letters and numbers. If you do not receive the OTP within a few minutes, check that you entered the correct number and try again.

No. Each player is allowed one account on 90ji. Creating multiple accounts is against the terms and conditions and can result in all accounts being suspended. If you have accidentally created a duplicate account, contact support at [email protected] to resolve it before it causes any issues with your balance or bonuses.

Account verification on 90ji involves confirming your mobile number during registration and, for higher withdrawal limits, submitting a valid ID. Go to your account settings and follow the verification steps. Verified accounts process withdrawals faster and have access to higher transaction limits. The verification process is straightforward and usually completed within a few hours.

Log in to your 90ji account and go to the account settings section. From there you can update your email address, change your password, and manage notification preferences. Some details like your registered mobile number may require identity verification to change — contact support if you need help with that.

Deposit Questions

Log in to your 90ji account and go to the deposit section. Choose bKash or Nagad as your payment method, enter the amount you want to deposit, and confirm the transaction. You will receive a confirmation on your phone and the funds will appear in your 90ji balance within seconds. The minimum deposit amount is clearly shown on the deposit page.

90ji currently accepts bKash and Nagad — the two most widely used mobile payment services in Bangladesh. Both methods are fast, secure, and work directly from your phone without needing a bank account. More payment options may be added in the future, so check the deposit page for the latest available methods.

Most deposits on 90ji reflect instantly. If your deposit has not appeared after five minutes, first check that the transaction was completed successfully on your bKash or Nagad app. If the payment went through on your end but is not showing in 90ji, contact support at [email protected] with your transaction reference number and the support team will resolve it quickly.

Yes, there is a minimum deposit amount on 90ji. The exact figure is shown on the deposit page when you are logged in. The minimum is kept low so that players with any budget can participate. There is also a maximum deposit limit per transaction, which is also displayed on the deposit page.

Withdrawal Questions

Log in to your 90ji account and go to the withdrawal section. Enter the amount you want to withdraw, select bKash or Nagad as your payout method, and confirm. Withdrawals for fully verified accounts are typically processed within a few hours. Make sure the mobile number on your 90ji account matches the one registered with your bKash or Nagad account to avoid delays.

For verified accounts, withdrawals are usually processed within a few hours. During peak periods it may take slightly longer, but the 90ji team works to keep processing times as short as possible. If your withdrawal has not arrived within 24 hours, contact support with your withdrawal reference number and the team will investigate right away.

Withdrawals can be rejected for a few reasons: your account may not be fully verified, the withdrawal amount may be below the minimum threshold, there may be an active bonus wagering requirement that has not been met, or the mobile number on your account does not match your bKash or Nagad number. Check your account status and bonus terms, then try again. If the issue persists, contact support.

90ji does not charge a platform fee for withdrawals. However, your bKash or Nagad account may apply their standard transaction charges depending on the amount. Check the current fee schedule on your mobile banking app for details. The amount you request on 90ji is the amount sent — any mobile banking fees are deducted by the payment provider, not by 90ji.

Game Questions

90ji offers six main game categories: Live Casino, Arcade, Fortune Bingo, MT Live, Mermaid Fishing, and Jurassic Kingdom. The live casino has real dealers running baccarat, roulette, and dragon tiger around the clock. Arcade games are fast and casual. Fortune Bingo has multiple rooms with jackpot prizes. Mermaid Fishing and Jurassic Kingdom are action-packed shooting games with big multipliers. Visit the Game page for a full overview.

Yes. All non-live games on 90ji use certified random number generators to determine outcomes. Live dealer games are run by real professional croupiers in real time — you can watch every card dealt and every spin happen live on your screen. There is no way for the platform to manipulate live results. 90ji is committed to fair play for every player.

Some game categories on 90ji offer a demo or experience mode where you can get familiar with the gameplay without risking real money. Check the Experience page for details on what is available in demo mode. Live casino games require a real balance since they involve actual dealers and real-time play with other players at the table.

If your connection drops mid-round, the 90ji game server records the state of your bet. When you reconnect and reopen the game, it will resume from where it left off or show you the result of the round that was in progress. Your balance is always protected — you will not lose a bet due to a disconnection on your end. If you believe a result was affected by a technical issue, contact support with the game name and approximate time.

If you are new to 90ji, the Arcade section and Fortune Bingo are great starting points. They have simple rules, fast rounds, and low minimum bets so you can get comfortable without spending much. Once you feel confident, the Live Casino is worth exploring — Baccarat and Dragon Tiger are easy to understand and very popular among Bangladesh players. Mermaid Fishing is also a fun option if you want something more visual and action-oriented.

App Questions

Yes, the 90ji app is completely free to download on both Android and iOS. There are no subscription fees, no download charges, and no in-app purchases required to access the full game library. Visit the App page to get the download link for your device.

The 90ji app is optimised to run on a wide range of Android devices, including older and mid-range phones that are common in Bangladesh — such as Samsung Galaxy A-series and Xiaomi Redmi models. The app is lightweight and does not require a high-end device. As long as your phone runs Android 6.0 or above and has a stable internet connection, the app should work smoothly.

No. If you already have a 90ji account, just log in with your existing username and password in the app. Your balance, game history, and account settings all carry over automatically. If you are new to 90ji, you can register directly inside the app — no need to use the website first.

Yes. Every game category available on the 90ji website is also available in the app — Live Casino, Arcade, Fortune Bingo, MT Live, Mermaid Fishing, and Jurassic Kingdom. The app version is often smoother than the browser version because it is optimised specifically for mobile hardware and uses less data overall.

Security Questions

Yes. 90ji uses industry-standard encryption to protect all personal and financial data. Your information is never sold to third parties. For full details on how your data is collected, stored, and used, read the Privacy Policy. If you have specific concerns about your data, contact the support team directly.

Use a strong, unique password for your 90ji account — one that you do not use on any other platform. Never share your login details with anyone, including people claiming to be 90ji staff. 90ji will never ask for your password via email or chat. If you suspect your account has been accessed without your permission, change your password immediately and contact support.

If you notice any unusual activity on your 90ji account — such as bets you did not place or a balance change you cannot explain — change your password immediately using the "Forgot Password" option on the login page. Then contact support at [email protected] with details of what you noticed. The team can temporarily lock your account while the issue is investigated to protect your funds.
Still have a question that is not covered here? Email us at [email protected] and a member of the team will get back to you as quickly as possible — usually within a few hours.
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Why 90ji

What Makes 90ji Different

Beyond the FAQ, here is a quick look at what sets 90ji apart for players in Bangladesh.

Fast on Any Network

Every part of 90ji — from the lobby to live streams — is optimised for 3G and 4G connections. You do not need Wi-Fi to have a smooth experience. Games load fast and stay stable even on standard mobile data.

bKash and Nagad Payments

Deposit and withdraw using the payment methods you already use every day. bKash and Nagad transactions on 90ji are instant for deposits and processed quickly for withdrawals — no bank account needed.

24/7 Live Games

Live casino tables on 90ji run around the clock. Whether you want to play at noon or at midnight, there is always a live dealer table open and ready. Arcade and fishing games are also available at any time.

Built for Mobile

90ji was designed from the ground up for mobile players. The interface is touch-friendly, buttons are large enough to tap accurately, and the layout adapts cleanly to any screen size — from budget Android phones to the latest flagships.

Fair and Secure

All 90ji games use certified RNG systems or real live dealers. Your personal and financial data is protected with encryption. 90ji is committed to transparent, fair gameplay for every registered player on the platform.

Always-On Support

The 90ji support team is available 24 hours a day, every day of the week. Whether you have a question about a game result, a payment issue, or anything else, you can reach the team at [email protected] and expect a fast response.

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Still Have Questions? Or Ready to Play?

If the FAQ did not answer your question, reach out to the support team. If you are ready to get started, register your free 90ji account and explore the full game library right now.

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Questions? Email us at [email protected] — we reply fast.